Head of Business Analysis

We are seeking a senior London Market insurance practitioner to lead the Business Analysis function within a strategic transformation partnership with one of the UK’s largest insurance brokers.

Key Responsibilities

• Act as the SME London Market broking operations.
• Lead current/target-state process design across placement, binding, delegated authority, claims, reinsurance and settlement.
• Define requirements, user stories, acceptance criteria and domain data mappings.
• Advise on Lloyd’s Blueprint Two, market modernisation, platforms and process change.
• Ensure designs consider FCA, CASS 5, Lloyd’s standards, GDPR and operational resilience.
• Lead, mentor and assure the quality of the BA team.
• Engage senior stakeholders across underwriting, broking, claims and finance.

• 10+ years in the London Market – broker, managing agency, MGA, insurer or market-focused vendor.
• Deep broking lifecycle knowledge and strong Delegated Authority experience.
• Working knowledge of treaty/facultative reinsurance.
• Familiarity with ACORD, EBOT/ECOT, MRC, PPL and Whitespace.
• Strong BA, process design, data mapping and testing experience.
• Understanding of FCA, CASS 5, Lloyd’s and GDPR.

Desirable

CII/LM credentials, Applied Epic/Acturis/Guidewire/Sequel/Sapiens, VIPR/Intrali, AI/GenAI in insurance, M&A/book migrations and BCS/IIBA/Scrum.

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