Head of Online Delivery Operations

Retail is seeking a Lead Online Manager to direct a small team of managers responsible for the online delivery operation, ensuring on-time delivery and high service standards. The role requires a data-driven approach, coaching for performance, and collaboration with the store leadership team.

You will work early mornings for online picking (04:00–08:00) and lead a fast-paced, KPI-focused environment with emphasis on inclusivity and strong customer experience. Competitive rewards apply.

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