ROLE – Walking role – Photocopiers / Print / IT Hardware – laptops/ tablets LOCATION – Inner M25 / London We’re recruiting for a customer-facing FSE to support high-end print and copier devices across multiple client sites around the London region. This is a fantastic opportunity to join a respected service team, delivering expert maintenance, fault diagnosis, and installations in a dynamic, fast-paced environment. Key Responsibilities:
- Attend service calls to diagnose and repair faults on MFDs / IT hardware
- Perform effective maintenance through cleaning, adjustments, and part replacements
- Carry out routine preventative servicing
- Escalate complex issues promptly and collaborate with technical colleagues when needed
- Install new equipment and ensure optimal performance and customer satisfaction
Candidate skills: We’re looking for a confident and capable professional who brings both technical expertise and leadership qualities to the role. The ideal candidate will demonstrate:
- Extensive hands-on experience supporting MFDs, photocopiers, and IT Hardware / laptops in a field-based environments
- Advanced fault diagnosis and resolution skills, with a methodical approach to troubleshooting and a commitment to first-time fix success
- Strong customer-facing communication, able to build trust, manage expectations, and deliver a consistently high standard of service
- Commercial awareness, understanding the impact of service delivery on client satisfaction and contract performance
- Proactive mindset, always looking for ways to improve processes, reduce downtime, and enhance the customer experience
What’s On Offer:
- Up to £37,000 salary
- 1- 6 zone travel card
- 23 days holiday
- Company pension
- Supportive team and career development
How to Apply If you’re an experienced Photocopier / MFD Engineer looking for your next opportunity, we’d love to hear from you. Send your CV to (url removed) or call (phone number removed) Pure Talent Group Ltd is a UK‑based Engineering Recruitment specialist with dedicated teams supporting the Print & Document Solutions sector. We recruit for a wide range of Field Service and Production Print roles nationwide. #ENG1…