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Closing Date: 6 September, 2026
Administration and Prescribing Clerk (Derby)
Location:Derby City
Contract:Permanent
Job reference number: 1758
CranstounDerbyprovidesa range of services for those affected by drugs and alcohol.As part of theadministrationteam,you will bethe first point of contact,dealingwithpeople who use our servicesin a non-judgmental,openand honest manner,helpingthemtofeel comfortable whenaccessingour service.Working as a team you will alsobe responsible forproviding effective administrativesupporttotheDerby cityservice,includingprescribingadministration.Experience of prescribingisnotrequiredas training will be provided.
You’llneed excellent communication skills to provide a welcoming and informative front of house and telephone service to all our customers.Good written and computing skillsare also needed to beable to work confidently with all Microsoft programs and a case management system.We’relooking fora team playerwho’sorganised and efficient to ensure the day-to-day workload is managed effectivelyandcompleted within agreed deadlines.Theability to transfer your skills from one area of expertise to anotherwould be an advantage.
Above all, you’llbe interested ingoiningateamthat’scommitted toprovidingexcellent customer serviceworking within achallenging,fast-paced,dynamicand rewarding work environment that positivelyimpactspeople’s lives.
The serviceoperatescore hours of Monday – Friday, 9am – 5pm.They also offeradditionalservice hours onWednesday and Thursday evenings until 8pm. There will be a requirement to cover these hours on a rota basis.
All posts will be subject to an enhanced DBS Disclosure.
To discuss the roleprior to applicationcontact Sarah Randerson – Mobilisation Leads randerson@cranstoun.org.uk
Applicants must be able to provide satisfactory evidence of their right to work in the UK at the application stage.
Sponsorship is not available for this post. Applicants must have the right to work in the UK that does not require employer sponsorship for the duration of the appointment.
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