We are looking for a friendly and customer-focused individual to deliver a high standard of service to our members and guests. This is a casual position, providing cover as required for holidays, sickness absence, and peak business periods. We thank all applicants for their interest; however, only those selected for interview will be contacted.
- Shifts will vary between 6.15am and 10.30pm, Monday to Sunday, according to business needs.
- Providing excellent customer service to members and guests
- Taking bookings and processing payments for activities, services, and retail items
- Responding to membership enquiries and conducting membership tours
- Handling telephone enquiries
- Cash handling and reconciliation
- General reception and administrative duties
Qualifications
- Previous customer service experience required
- Excellent communication and interpersonal skills
Teamwork
We are one team, working together toward shared goals.
Memories
We create experiences that last and moments worth remembering.
Wow factor
We wow our customers with creativity, energy, and joy.
Commitment
We go the extra mile to exceed expectations every time.
Teamwork
We work as a team to achieve great things together.
We take pride in everything we do and deliver with integrity.
Support
We provide exceptional customer support with care and dedication.
Teamwork
We are one team, working together toward shared goals.
Memories
We create experiences that last and moments worth remembering.
Wow factor
We wow our customers with creativity, energy, and joy.
Commitment
We go the extra mile to exceed expectations every time.
Teamwork
We work as a team to achieve great things together.
We take pride in everything we do and deliver with integrity.
Support
We provide exceptional customer support with care and dedication.
Teamwork
We are one team, working together toward shared goals.
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