Food and Beverage Manager

Job Description: Food & Beverage Manager (4* Hotel, Durham)Role Overview

As Food & Beverage Manager, you will join a 4* hotel in the heart of Durham, bringing a heightened level of expertise, a results-driven approach, and a genuine passion for elevating the dining experience. You will support the smooth running of the Food & Beverage department, ensuring all aspects of the guest food & beverage service experience are delivered to the highest levels.

Key Responsibilities

• Oversee day-to-day operations of the Food & Beverage department
• Ensure consistent delivery of a high-quality guest dining and service experience across outlets
• Lead, motivate, and support the F&B team with a hands-on approach
• Drive performance through KPI monitoring, service standards, and continuous improvement
• Maintain excellent presentation, product quality, and service compliance at all times
• Handle guest feedback and resolve issues quickly using strong problem-solving capabilities
• Manage rostering and resource planning to ensure efficient service delivery
• Support training and development to improve team performance and service consistency
• Collaborate with other departments to ensure smooth end-to-end guest experiences

Skills & Experience Required

• Proven experience in food & beverage service, with strong guest-facing operations knowledge
• Excellent managerial skills with a hands-on, lead-by-example work style
• Strong problem-solving ability and confidence working under pressure
• Passion for elevating standards and delivering exceptional dining experiences
• Strong communication skills and ability to maintain high service expectations

Working Hours

• 40 hours per week

What We Offer (Summary)

• Opportunity to lead and develop a dynamic F&B team in a well-located 4* hotel in Durham
• A role focused on raising service standards, improving guest satisfaction, and driving results

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