๐๐ฒ๐ฎ๐ฑ ๐ผ๐ณ ๐ฆ๐๐๐ฑ๐ฒ๐ป๐ ๐๐๐ฏ & ๐ข๐ฝ๐ฒ๐ฟ๐ฎ๐๐ถ๐ผ๐ป๐
Full-time; 12-month FTC
Hybrid: 3 days on-site
SE England
Iโm supporting a leading UK university with the appointment of an experienced Head of Student Hub & Operations.
This is a leadership role overseeing a large, busy, student-facing operation, with responsibility for a range of frontline and specialist student support services.
Iโm looking for an experienced Higher Education leader with a strong background in:
โข Leading large, complex student-facing services
โข Managing managers and sizeable operational teams
โข Working in high-volume, fast-paced environments
โข Service transformation and continuous improvement
โข Student systems and digital/case management environments
โข Complex case management and operational decision-making
The university has undergone significant transformation across its systems, processes and structures, so this is an opportunity for an experienced leader to provide stability while continuing to develop and improve the service.
Please reach out for further details via LI or email me at eloise.peters@thejssgroup.com
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