PROPERTY MANAGER
- Hillcrest Estate Management
- Competitive Salary
- Hybrid – Bristol
ROLE OVERVIEW
You will manage a varied residential portfolio in and around Bristol, combining on‑site presence with the flexibility of hybrid working. Your focus will be to ensure each development is safe, compliant and well‑maintained, with clear communication and a consistently high standard of service for residents and clients.
RESPONSIBILITIES
- Plan and prioritise site visits.
- Oversee maintenance and compliance.
- Manage service charge budgets.
- Build trusted relationships with residents, freeholders and contractors.
- Coordinate maintenance, compliance and H&S actions, ensuring records are up‑to‑date.
- Prepare and attend resident and client meetings, following through on agreed actions.
- Procure and oversee contractors, reviewing performance and approving invoices.
- Handle day‑to‑day enquiries with empathy, clarity and timely communication.
- Manage budgets and prepare reports on service charge spending.
- Maintain proactive maintenance plans and execute works within 12–24 month schedules.
- Deliver meetings, inspections and key milestones on time with concise reporting.
- Maintain strong supplier relationships delivering quality, value and accountability across the portfolio.
ROLE EXPECTATIONS
Balance time between site visits across the Bristol area, remote work and time in our Bristol office. Coordinate maintenance and compliance actions, manage budgets and contractors, and keep residents informed with timely, personable updates.
WHAT SUCCESS LOOKS LIKE
- Residents feel listened to, with issues acknowledged quickly and resolved to a high standard.
- Developments remain safe, compliant and well‑presented, with clear audit trails and forward plans.
- Service charge budgets are accurate, transparent and well‑managed with variances explained and minimised.
- Maintenance is proactive, with robust 12–24 month plans and timely execution of works.
- Meetings, inspections and key milestones are delivered on time with clear, concise reporting.
- Strong supplier relationships deliver quality, value and accountability.
WHO THIS ROLE IS FOR
- Enjoy variety, take ownership and stay organised across multiple sites and priorities.
- Be people‑focused, calm under pressure and able to handle challenging conversations constructively.
- Be commercially aware with a practical eye for detail and presentation standards.
- Be comfortable working independently while being an active, supportive team member.
- Be Bristol‑based or within a practical commute and happy to travel across the region.
EXPERIENCE THAT HELPS
- Experience managing residential blocks or estates, or a related property management role.
- Familiarity with service charge budgeting, invoicing and financial reporting.
- Knowledge of building safety, compliance and contractor management.
- Experience running resident or client meetings and following through on actions.
- Proficiency using property management systems and producing clear, professional correspondence.
BENEFITS
- Competitive salary, aligned to experience.
- 24 days holiday plus bank holidays.
- Pension scheme.
- Perkbox membership with discounts across retail, travel and entertainment.
- Fully funded training and professional development, including paid study leave.
- Employee referral scheme.
- Annual salary review.
- Free eye tests and Cycle to Work scheme.
- Long service award.
- Support for Army Reserve training.
ABOUT HILLCREST ESTATE MANAGEMENT
Hillcrest Estate Management supports residential developments across the South West from our Bristol base. Working across a range of estates, our team manages everything from service charge budgets and compliance through to maintenance and resident engagement, ensuring developments are well run and consistently maintained. For those joining us, the opportunity to manage a varied portfolio within a supportive team, structured yet flexible, is offered. As part of a wider national group, Hillcrest combines the feel of a local business with the stability and opportunity of a growing organisation.
APPLICANTS
All applicants must be eligible to live and work in the UK. Documentary evidence of eligibility will be required. A full, clean UK driving licence is essential.
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