Mortgage File & Call QA Specialist

Broadgate is seeking a Business Quality Assessor to join the compliance function of a mortgage network. The role provides dedicated QA oversight for a major intermediary partner firm, covering file and call auditing to ensure FCA standards and good customer outcomes.

You will review mortgage and protection advice, deliver actionable feedback, and act as the primary QA contact for the partner firm. Travel to partner offices may be required.

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