Branch Customer Experience Specialist

HSBC is seeking a branch-based customer-facing role focused on delivering a high-quality, personalised and efficient service. You will pro-actively identify and address simple customer needs, handling cash withdrawals and deposits with care and accuracy.

The role emphasizes fairness, energy, and achieving challenging targets while encouraging customers to use direct channels where appropriate. The Recruitment Helpdesk can provide accommodations during the process at hsbc.recruitment@hsbc.com.

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