Travelodge Belfast Central – Housekeeping Team Member
About Us
Travelodge is a part of the Andras Hotels Group. Andras Hotels is Northern Ireland’s largest hotel group with nine hotels in Belfast, Coleraine and Portrush, two apartment complexes, a Café Bar and a Health Club and Spa. We are rapidly expanding our portfolio and we are dedicated to promoting tourism and hospitality across the country. We develop our people through our Andras Academy, the industry Wellbeing and Development Promise, and we are proud to be signed up to Green Tourism.
What is the Job?
As a Housekeeping Team Member – you’ll make sure our rooms and suites are always ‘fresh and welcoming’ for our guests after a busy day at work – creating a haven for them to escape and relax in – or get a bit of last minute work done.
Hours
32 hours
What we offer:
Health Care Cash Plan
Diamond membership of Kingsbridge Hospital Group
Enhanced Pension Scheme
Enhanced Maternity Pay
Enhanced Paternity Pay
Cycle to work
Recruit a friend scheme
Employee Appreciation and Social Events
Employee of the Month Award
£20 for completion of FLOW training
Increased Annual leave with service
Discount at Bodyscape – Employee rate and family and friend rate
Discount at Puregym
Cyrospa discount rate at Bodyscape
Communication and advice on Health and Wellbeing
Andras Academy – Training and Development Programmes and progression opportunities within the Andras Hotels Group
Work for globally renowned Hotel Brands
Reward Club Incentive Scheme
Hotel Incentive scheme
Employee Assistance Programme (EAP) & Wellbeing App
Perks & Discounts – access to perks and discounts on travels, shopping and much more
About the role
Your day to day:
You’ll make sure our rooms are always at their best – we have standards – but it’s down to you to make that room special and memorable for guests
Help guests – you’ll be happy to help if someone needs a toothbrush or directions for example
Keep your supervisor updated on room service progress and alert them to any repairs needed
Safety aware – follow our established safety procedures at all times – and wear protective equipment when needed
Be organised – keep on top of supplies and amenities and always try to minimise waste
Reunite items with owners – and log any lost and found property
Look smart – wear your uniform and name badge with pride
Other ad‑hoc duties – unexpected moments when we have to pull together to get a task done
Monitor and control supplies and amenities, and minimise waste within all areas of housekeeping
Report, hand in, and/or log all lost and found items according to departmental procedures
Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service
Assist with deep cleaning projects
Assist turndown duties
Assist with other duties as assigned
Attend all relevant departmental / hotel / company training.
How do I deliver this?
We genuinely care about people, and we show this through living the Andras Hotels behaviours.
Teamwork – work with commitment, cooperatively and effectively with others
Brand Hearted – understand and live the brand standards, exhibiting a positive, friendly manner with customers and colleagues
Diversity & Respect – welcome, include and demonstrate respect for all individuals from all groups
Integrity – honest, respectful and accountable
The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.
We are an Equal Opportunities employer and welcome applications from everyone. We are happy to discuss any reasonable adjustments that candidates may need during the recruitment process. Please contact us to discuss this further.
About the company
We are a leading property development and hospitality company, established in 1981 and based in Belfast, Northern Ireland. We are the city’s largest hotel group approaching 1000 bedrooms in the city.
Required Criteria
- 6 months Experience within a Housekeeping Role or Cleaning role
- Ability to work within a Team and also independently
- High standards of Attention to Detail
- Strong Time Management skills and flexible with regards to working hours
- Ability to communicate and follow instruction
- Must have a clear understanding of speaking and understanding English
Desired Criteria
- Previous accommodation cleaning experience
Skills you’ll need
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