Contract Service Delivery Lead for Key Accounts

PMC Commerce is seeking an experienced Service Delivery Manager for a 6-month fixed term contract in the United Kingdom. You will own the end-to-end delivery of services for nominated customer accounts, ensuring performance against SLAs and alignment with contractual commitments.

You will act as the primary service contact for clients, lead relationships with stakeholders, and collaborate with internal teams and third-party suppliers to resolve issues, drive service improvements, and support

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