Internal Accounts Coordinator

Salary: Competitive Salary + Bonus + Excellent Benefits

Internal Account Coordinator – Basildon – Plumb Centre

About Us

So, who are we? We are Plumb Centre, a part of the Wolseley Group – a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.

Benefits

• Annual leave (increasing with length of service)
• a generous pension scheme (matched up to 9%)
• potential to earn bonuses
• enhanced maternity / adoption leave
• access to a great range of online and high street discounts
• free access to healthcare
• our popular YuLife app
• our Cycle to Work scheme
• and more!

Responsibilities

• Proactive sales activity to regain business from existing customers and generate business from new customers.
• Calling contacts from prospect accounts to make introductions, generate leads and book meetings for the sales team to develop new sales opportunities.
• Following up on activity generated by marketing activities and promotional events.
• Updating and entering records into the company’s CRM systems.
• Identify and develop new and existing accounts to maximise the growth of sales and margin.
• Communicate with customers to understand their needs and requirements and identify new or additional sales opportunities.
• Answering customers questions, problem resolution and providing additional information via calls and emails.

This is a permanent role working 40 hours per week Monday to Friday between 08.00am – 5.00pm. This role is based in our Basildon Pipe and Climate branches.

Requirements

• Strong communication skills required.
• Excellent experience in telesales, customer services or sales roles & environments.
• Ability to build business relationships.
• Be self motivated and eager to identify sales opportunities.

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