People Operations Lead — Drive Employee Experience

QA is hiring a People Operations Lead in London to drive the Employee Experience across the full lifecycle. You will lead a small team of three Operations Coordinators and one Specialist, partnering with the Head of People Operations & Reward to deliver high‑quality, customer‑focused services on time.

The role emphasizes process improvement, policy guidance, and automation, including Power Automate, and involves working with UK employment law and HR systems (Zellis).

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