Radio Network Performance & CX Lead (Hybrid)

VodafoneThree is seeking a Radio Network Performance and CX Authority to shape how customers experience our network across the UK. You will design and optimise 2G/4G/5G access networks, work with cross-functional teams, and engage with vendors to ensure best-in-class performance.

The role centres on resolving VIP complaints, monitoring radio KPIs, and supporting network campaigns. A proactive, customer-first mindset and strong analytical skills are essential for driving continuous improvement.

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