Patch-based Housing Income Officer

Bromford is seeking a Housing Income Officer to join our team, managing a patch of customer accounts and supporting customers to sustain their tenancies and improve their financial wellbeing. This role involves taking ownership of income collection across your patch, providing advice on rent, arrears, budgeting and welfare benefits, and preparing cases for court when needed.

You’ll be embedded in a local community, working with neighbourhood colleagues to deliver a joined-up, customer-focused

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