Senior Technical Support Analyst – Lead, Mentor & Automate IT

KINETECH RECRUITMENT LTD in Brentwood is seeking a Senior Technical Support Analyst (3rd Line) to join an internal IT team, bridging Service Desk and Infrastructure. This hands-on role focuses on Microsoft 365, Intune, Autopilot and mentoring colleagues while driving improvements.

You’ll lead complex incidents, contribute to projects, automate processes and develop the knowledge base, with a four-day-per-week office-based arrangement and a salary up to £36,000 plus excellent benefits.

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