Imagine yourself in a role where your professional growth and creativity are championed every step of the way. Opus is the UK’s largest independent Managed Service Providers, recently ranked as “World class” by the Best Companies to work for awards.
Be a key player in our Digital Transformation teamAs we continue our growth journey, we are looking for an experienced Business Analyst to help identify, shape and prioritise opportunities that improve operational performance, customer outcomes and business value across the organisation.
Working alongside senior operational leaders to understand how the business currently operates, identify opportunities for improvement, build evidence-based business cases and support decision-making that drives measurable outcomes.
Key Responsibilities
Opportunity Discovery Identify opportunities to improve processes, systems, customer outcomes and business performance Facilitate discovery workshops and stakeholder engagement sessions Diagnose operational challenges and identify root causes Maintain a pipeline of improvement opportunities
Business Analysis Gather and analyse business requirements Produce process maps and workflow analysis Assess impacts, dependencies and risks Support evidence-based decision-making
Process Improvement Analyse end-to-end business processes Identify inefficiencies, rework and manual effort Recommend practical improvements Support continuous improvement initiatives
Benefits & Business Cases Develop business cases supporting investment decisions Define measurable benefits and success criteria Support ROI assessments Help prioritise opportunities based on value and strategic alignment
Strategic Enablement Support business transformation initiatives Contribute to roadmap development activities Assist capability maturity and improvement programmes Support continuous improvement across the organisation
Data, AI & Modern Technology FocusYou will be comfortable exploring how: Data can support better decisions Reporting and insight can improve performance Automation can reduce manual effort AI can enhance productivity and effectiveness
You are not expected to design solutions, build integrations or develop systems yourself. Instead, you will help identify where technology can create value and work with specialist internal and external delivery teams to turn opportunities into outcomes.
Hybrid working – 2-3 days a week in the Reigate officeSalary £60-£70k DOE
The talents we are excited to seeYou are naturally curious, enjoy understanding how organisations really work and thrive in fast-moving environments, solving business challenges and delivering measurable results.
You are likely to have experience in: Business Analysis Process Improvement Continuous Improvement Business Change Operational Excellence Digital Transformation
This role is likely to suit somebody who has worked in: Growing SMEs Scale-up organisations Technology services businesses Managed service providers Telecoms organisations
Your exclusive benefits• A comprehensive Private Healthcare and Cash Plan• Pension and life insurance • Entry to the £3,000 quarterly Dreamball draw• Personalised training and development pathways• Regular fully funded companywide events• Monthly ‘outstanding performer’ accolades• Enriching paid volunteering days• A rewarding Refer a friend scheme (£1,000)• The flexibility to adjust your holiday allowance (25 days pa)• Complimentary daily breakfasts in the office
Where your values align with oursWork together to win togetherBe brave and think differentlyOwn it and never give upStrive to be the bestStay curious and keep learning
Meet OpusEstablished in 1992, we are different to the rest, priding ourselves on being a customer-driven and service-led technology provider. Our focus is delivering tailored technology with purpose and building long-term partnerships with our clients.
By joining Opus, you embark on an exhilarating journey filled with impactful projects and continuous professional development, empowering you to expand your expertise and leave a significant mark on businesses nationally.
If you're ready to be part of a dynamic team and help us reach new heights, we'd love to hear from you.
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