On-Site 2nd Line IT Support Analyst

Xerox Holdings Corporation in the United Kingdom is seeking a Technical Analyst to provide level 2 IT support on-site in Nuneaton. You will diagnose incidents, support desktop, server, and network tasks, and collaborate with the Service Desk and 2nd line teams.

You will mentor 1st Line Engineers, maintain run books, and ensure security guidelines are followed while delivering high-quality customer service across the Xerox group.

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