Linux & macOS Service Desk Analyst (RHEL/macOS)

Methods is seeking a Service Desk Analyst to provide first- and second-line support for Linux (RHEL) and macOS users in a UK-based IT services environment. You will diagnose OS, application, hardware, network and access issues, manage incidents and escalate as needed, while ensuring secure authentication and device management.

You will work with Intune and Jamf for device enrollment, compliance and configuration, and assist with software installation, patching and OS updates, contributing to a

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