Guest Experience Manager — Front Desk Leadership

RBH Hospitality Management in Manchester’s Northern Quarter seeks a energetic Guest Service Manager to lead the front desk team, ensure smooth check-ins, and deliver exceptional guest experiences.

You will train staff, handle inquiries, coordinate with housekeeping, and maintain accurate billing while keeping a warm, efficient reception. The role offers a lively hotel environment with development opportunities. Competitive benefits include staff meals, discounts, and wellbeing initiatives.

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