Fraud Analyst: Customer Care & Risk Ops

fis in Milton Keynes is hiring Fraud Analysts to join a contact centre team. You will use fraud detection systems to analyse customer accounts for signs of fraud, and obtain information to reach the appropriate outcome. Training is provided on-site to build familiarity with processes and tools.

Role involves handling inbound and outbound calls, maintaining strong customer service standards, and contributing to reports while monitoring trends and anomalies for prevention strategies.

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