Complaints Team Leader – Child Services (Flexible Hours)

The City of Edinburgh Council is seeking a Team Leader – Complaints at Fort Social Work Centre to lead a dedicated complaints team within Children’s Social Work and Education. The role focuses on delivering a responsive, fair, and high-quality complaints service.

You will oversee professional supervision, develop staff, and report to the Service Manager, ensuring the team demonstrates our Behaviours of Respect, Integrity and Flexibility in every interaction.

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