Part Time-Product Operations Assistant

Job Description

Key Responsibilities:

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1. Support the team's day-to-day product operations, including mobile product design, product testing and acceptance.

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2. Support product delivery and assist in resolving technical and product-related issues for key customers.

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3. Liaise with suppliers in Europe and China, supporting supplier development and relationship maintenance, as well as product procurement and settlement processes.

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4. Assist with platform operations, including system configuration, SIM management and configurable workflow processing.

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5. Conduct competitor research, collect and analyse business data, and support platform operations and optimisation.

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Requirements:

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1. Bachelor's degree or above, preferably in Telecommunications Engineering, Computer Science, Electronic Information Engineering, Network Engineering, Information Management or a related discipline.

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2. Strong learning, communication, coordination and execution skills, with the ability to proactively drive collaboration across departments and with external suppliers.

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3. Strong logical and analytical skills, with the ability to independently identify and analyse issues relating to products, platforms or business operations and drive them through to resolution.

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4. A good understanding of mobile telecommunications. Previous internship or work experience in telecommunications, internet product operations, IT system operations or project management is preferred.

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5. Good data analysis skills, with proficiency in Microsoft Excel and other office software for data organisation, reporting and analysis. Knowledge of SQL or other data analysis tools is preferred.

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6. Strong written and verbal communication skills in both English and Chinese, with the ability to communicate and coordinate effectively with domestic and international suppliers and business partners.

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