Senior Education Consultant

Job Description

Revised Qualifications & Skillsn

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• UK In-Country Student Recruitment Expertise: Proven experience recruiting international students who are already studying or living in the UK, including students seeking progression, further study, course changes, university transfers, or postgraduate opportunities.

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• Home Student Recruitment: Experience advising and recruiting UK home students for undergraduate, postgraduate and other higher-education programmes, with an understanding of their different admissions journey, funding considerations and decision-making process.

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• Strong Knowledge of UK Progression Pathways: Ability to advise students across key progression routes, including Foundation/IY1 → Bachelor’s, HND/Level 5 → Top-up, Bachelor’s → Master’s, Master’s → MRes/second Master’s, and postgraduate → DBA/PhD.

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• UK Higher Education Expertise: Strong knowledge of UK universities, entry requirements, intakes, course options, tuition fees, scholarships, application procedures and admissions processes.

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• Student Conversion & Sales Skills: Demonstrable ability to convert enquiries into consultations, applications, offers and ultimately enrolments while maintaining an ethical, student-centred approach.

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• Lead Management: Ability to respond quickly and professionally to new enquiries from website leads, walk-ins, telephone, WhatsApp, social media, referrals and university campaigns, with disciplined follow-up until conversion or closure.

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• Consultative Counselling: Strong ability to understand a student's academic background, career objectives, finances, location preferences and progression needs before recommending appropriate universities and courses.

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• UK-Based International Student Knowledge: Understanding of the particular needs of international students already in the UK, including progression, course changes, university transfers, second Master's/MRes opportunities, research programmes and further-study options.

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• UKVI & Compliance Awareness: Good working knowledge of the UK Student Route, Graduate Route and academic progression considerations. The consultant must provide accurate general guidance while recognising when a case requires specialist immigration advice and must never guarantee CAS, visa or admission outcomes.

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• Application & Documentation Management: Ability to assess academic documents, English-language evidence, personal statements, references and other application materials and manage cases accurately from initial assessment through enrolment.

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• CRM & Pipeline Management: Strong experience using CRM systems to record enquiries, activities, follow-ups, application stages, offers, deposits and enrolments. Every lead should have a clear status and next action.

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• Target-Driven Performance: Comfortable working against individual and team KPIs covering consultations, applications, offers, deposits, enrolments, conversion rates and response/follow-up performance.

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• Relationship & Referral Development: Ability to build relationships with existing students, alumni, universities, student societies, colleges and community networks to generate referrals and strengthen AHZ's UK recruitment pipeline.

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• Events & Outreach: Confident representing AHZ at university fairs, open days, student events, seminars, webinars and local outreach activities and delivering presentations to prospective students.

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• Excellent Communication: Outstanding written and verbal English, with the confidence to communicate professionally with students, parents, universities and internal teams. Additional languages relevant to the UK's international student communities would be advantageous.

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• Customer Service & Student Experience: Strong commitment to providing professional, transparent and responsive support throughout the student journey and maintaining high levels of student satisfaction.

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• Commercial Awareness: Ability to understand recruitment priorities, university partner requirements, intake deadlines and market opportunities and proactively identify ways of increasing enrolments.

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• Digital Recruitment Skills: Comfortable using WhatsApp, telephone, email, video consultations, social media and other digital channels to engage and convert prospective students.

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• Organisation & Ownership: Ability to manage a substantial portfolio of students simultaneously, prioritise high-intent cases, meet deadlines and take personal ownership of outcomes.

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• Team Leadership: As a senior consultant, ability to support and mentor junior consultants, share best practice, review difficult cases and contribute to improving the UK office's conversion performance.

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• Education & Experience: Bachelor's degree required; Master's degree desirable. Ideally 3–5+ years' experience in UK higher-education student recruitment, admissions or education consultancy, with demonstrable success in converting students into UK university enrolments.

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Key emphasis for AHZ UKn

I would position the role around three core responsibilities:

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1. UK-based international student progression — identifying students already in the UK who need their next academic step.

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2. UK home student recruitment — building a stronger domestic recruitment channel rather than relying exclusively on international recruitment.

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3. Enquiry-to-enrolment conversion — this should be a genuinely commercial senior consultant role, where success is measured by qualified enquiries, applications, offers, deposits and actual enrolments, rather than simply the number of students counselled.

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This also fits well with positioning AHZ's UK operation around progression and further study, which gives the UK team a much clearer proposition than competing only for students applying to the UK from overseas.

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