Community Engagement Lead

Job Description

Interim Community Engagement Lead

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6 months, Inside IR35, London

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You will develop and deliver effective engagement strategies that strengthen relationships between the Council, residents, community groups, voluntary organisations, and key stakeholders.

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The postholder will ensure that local voices are heard and reflected in service design, policy development, and decision-making, supporting the re-fresh of the Council's Corporate Plan.

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Key Responsibilities

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• Develop and implement community engagement and consultation strategies aligned with the Council's priorities

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• Build and maintain strong relationships with residents, community representatives, faith groups, voluntary sector organisations, and local partners

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• Lead engagement activities, including public consultations, workshops, focus groups, community forums, and digital engagement campaigns

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• Ensure engagement approaches are inclusive and accessible, reaching underrepresented and seldom-heard communities

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• Analyse feedback and community insight to inform policy development, service improvements, and strategic decision-making

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• Provide advice and support to departments on best practice in engagement and consultation

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• Monitor and evaluate engagement activity, producing reports and recommendations for senior leaders and elected members

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• Support the development of community capacity building initiatives that empower residents to participate in local decision-making

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• Ensure all engagement activities comply with relevant legislation, equalities duties, and consultation best practice

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Essential Experience

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• Experience of leading community engagement, consultation, or stakeholder management activities within local government, public sector, or a related environment

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• Strong understanding of London's diverse communities and the challenges facing local residents

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• Excellent communication, facilitation, and relationship-building skills

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• Experience designing and delivering engagement programmes across a range of channels

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• Ability to analyse qualitative and quantitative feedback and present findings clearly

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