Food and Beverage Manager

Job Description

Join us as a Food & Beverage Manager and lead the delivery of exceptional dining experiences across multiple outlets at Park Plaza Riverbank London, supporting one of our largest and busiest hotel operations with 645 bedrooms.

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Park Plaza is an upper upscale, contemporary hotel brand where modern city-centre hotels and authentic service come together to create memorable moments.

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Key Responsibilities as our Food & Beverage Manager:

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• Lead the day-to-day Food & Beverage operation, including Chino Latino Restaurant & Bar, Breakfast, Room Service and the River View Lounge, ensuring exceptional guest experiences and service standards.

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• Coach, develop and motivate Outlet Managers and their teams, creating a high-performing culture focused on engagement, service excellence and results.

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• Monitor guest feedback, trends and market insights to drive continuous improvement and enhance the guest experience.

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• Manage departmental budgets, costs, labour and contractor spend, ensuring strong commercial performance and operational efficiency.

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• Work collaboratively with hotel departments to ensure seamless guest journeys while maintaining the highest standards of quality, cleanliness, health and safety.

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• Take a visible leadership role across all outlets, proactively resolving issues, driving performance and ensuring guest and employee satisfaction.

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About You:

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We are looking for a Food & Beverage Manager who is passionate about hospitality and will:

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• Have several years' experience as a Food & Beverage Manager within a large, high-volume hotel environment, with a proven track record of successfully leading multiple outlets and teams.

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• Be an inspirational and hands-on leader with a proven ability to coach, develop and motivate teams.

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• Demonstrate strong commercial awareness and experience managing budgets, costs and operational performance.

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• Be passionate about delivering exceptional guest experiences and exceeding expectations.

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• Share our values of Trust, Respect, Teamwork, Enthusiasm, Commitment and Care.

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Your Benefits:

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• Salary: Highly competitive plus performance-based bonus

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• Start with 30 days holiday per year (pro-rata) – incl. bank holidays

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• Two free meals per day

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• Heavily discounted hotel rates & 50% off restaurants and bars for you, your family & friends.

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• Recommend a friend bonus – up to £750

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• Travel season ticket loans

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• Vitality at work – health & wellbeing platform, incl. great gym discounts

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• 24/7 access to our Employee Assistance Programme

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• Ride to Work Scheme

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• BenefitHub – Discounted prices at hundreds of major retailers

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• Free uniform dry cleaning

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• Free financial and mortgage advice

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• Extensive career development programmes

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• And more…

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At Park Plaza, individuality is valued, development is encouraged and authentic service comes naturally.

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We celebrate diversity, champion inclusion and provide equal opportunities for all, welcoming applications from every background.

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Park Plaza. Be part of it.

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