Job Description
Job title: Logistics Coordinator (Fixed Term Contract – 12 months)
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Reporting to: Head of Logistics
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Role Overview: The Logistics Coordinator works with the Head of Logistics in overseeing the
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movement of goods within the supply chain, according to the specific requirements of each category and covering suppliers, wholesalers, eCommerce and stores around the globe.
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Main Responsibilities:
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- Liaise with freight forwarders/couriers to arrange collections/deliveries from both suppliers and customers
- Ensuring stock accuracy when booking in on company operating system, managing variances with suppliers if and when needed.
- Reporting to customers regarding orders, shipments and any queries they may have.
- Working closely with the warehouse, prioritising customer deliveries. Ensuring all orders are prepared and shipped on time, with any customer requirements being correctly carried out.
- Production of all shipping documentation, especially for international purposes.
- Communicating cross functionally across the company, reporting to key stake holders to ensure all processes are being followed and targets are being met.
- Manage customer returns and resolution
- Coordinate inventory flows for direct to customer channels
- Support the logistical flow for seasonal fashion shows, events and special projects
- Update and maintain warehouse stock holding
- Investigate, resolve and process inventory discrepancies
- Assist in the continuous improvement of the VB ERP.
- Support exit of excess inventory through samples sales
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Essential Skills & Requirements:
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- Experience in Logistics within the fashion industry, warehousing and shipping
- Good understanding of shipping paperwork and international customs requirements, documentation, tax and duties.
- Positive proactive approach and a willingness to learn
- Strong networking, interpersonal and communication skills
- Keen eye for detail
- Excellent organisation and team working skills
- Experience with ERP system Visual Next
- Working knowledge of Microsoft Office, good Excel skills a must.
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