AI QA Lead — Elevate Chatbot Quality & CX

Tripadvisor Group seeks an AI QA Lead to design and execute QA frameworks for AI-driven customer experiences. You will monitor AI conversations, audit self-service flows, and provide insights to Engineering and Product teams to improve accuracy and user satisfaction.

The role combines hands-on testing with process validation across AI prompts, KB updates, and workflow releases. The ideal candidate has 2+ years in QA or process improvement within customer contact centers or tech support, with a

#J-18808-Ljbffr…