Hybrid: Complex Enquiries Customer Service Specialist

WDC UK in Coventry is seeking Customer Service Representatives to join a busy team handling complex customer enquiries relating to road user charging schemes. You’ll manage applications, account enquiries, correspondence, and complaints, providing excellent customer service through written communications and, where required, phone support across multiple workstreams.

This is a multi-skilled role offering the opportunity to learn different processes, develop specialist knowledge, and contribute

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