Are you passionate about delivering exceptional hospitality and eager to join a dynamic team at one of the world’s leading hotel brands? We are currently recruiting for a dedicated individual to join our team. We believe in creating memorable experiences for our guests and we want our associates to be at their best: to care for their holistic wellbeing, to feel a sense of belonging, to know their co-workers are committed to a culture of respect and kindness.
What is in it for you: In addition to receiving a competitive salary and investment in your personal development, you will have access to an array of perks and discounts including:
- Free Meals on Duty:Enjoy complimentary meals while at work.
- Uniform Provided:A professional uniform is supplied for all employees.
- Explore Discounts: A Marriott Discount Card that offers benefits on hotel stays and F&B across 140 countries.
- Pension Scheme:Participation in The People’s Pension.
- Employee Assistance Programme:Free and confidential support for various challenges, including financial advice, stress, and health issues.
- Career Development:Opportunities for career growth and internal transfers within Marriott’s global network.
- Training and Development:Access to training programs to enhance your skills and advance your career.
Responsibilities: Here’s what your journey with us entails:
- To handle all duties according to hotel policies, procedures, internal rules and standards, conforming to cash handling procedures at all times.
- Be knowledgeable about the daily operations/classes in the club.
- To handle all messages and/or mail in the correct manner, ensuring confidentiality of guest/member information at all times.
- To ensure that personal appearance and company/hotel grooming standards are complied with at all times.
- To maintain tidiness in all Club areas and to maintain a tidy, safe and clean appearance of the Club and ancillary areas.
- To ensure that the fitness equipment, fabric, furniture and fittings are maintained in an operational, clean and tidy condition at all times.
- To assist with general duties in the Club, to ensure the smooth running of the department
- To ensure that all monies are held in a proper manner, recorded and locked away in accordance with company standards.
Safety and Company Policies:
- Follow all company and safety and security policies and procedures.
- Report maintenance needs, accidents, injuries, and unsafe work conditions to the manager.
- Complete safety training and certifications.
- Ensure uniform and personal appearance are clean and professional.
- Maintain confidentiality of proprietary information.
- Communicate with others using clear and professional language.
- Develop and maintain positive working relationships with others.
- Support the team to reach common goals.
- Listen and respond appropriately to the concerns of other employees.
- Ensure adherence to quality expectations and standards.
Note: This above description is not intended to establish a total definition of the job, but an outline of the duties.
Preferred Qualifications:
- Related Work Experience: At least 1 year of related work experience in a customer service role.
- Supervisory Experience: None required.
- License or Certification: None required.
With this role you will be working 40 hours per week over 5 days, including weekends with a variety of early and late shifts. If you need flexibility in your life? We are happy to discuss this with you!
Join us and be part of a team that values excellence, sustainability, and career growth.
Compensation: Competitive salary
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