Claims Manager: Lead a 10/10 Customer Service Team

Company: Northern Powergrid
Apply for the Claims Manager: Lead a 10/10 Customer Service Team
Location: Leeds
Job Description:

Northern Powergrid in Leeds is seeking a Claims Manager to lead a team in ensuring prompt issue and recovery of invoices for repairs to our assets, and resolving claims against the business.

You will drive customer excellence, governance, and cost controls, with a focus on delivering a 10/10 service, mentoring staff, and coordinating external solicitors when required.

The role offers a salary of £42,500–£47,500 plus benefits and opportunities for career progression.

#J-18808-Ljbffr…

Posted: August 22nd, 2026