Onsite 2nd Line IT Support Specialist

Xerox Holdings Corporation in the United Kingdom is seeking a Technical Analyst to join our on-site team in Nuneaton. You will provide level 2 IT support for key incidents, handling desktop, server, and network issues, and work closely with the Service Desk to ensure high-quality service.

You will mentor 1st Line Engineers, develop run books, and help evolve service delivery. The role requires strong communication, customer-facing skills, and hands-on experience with Microsoft 365, Windows

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