Digital Banking Confidence Expert

Santander UK in Stirling is seeking a Money Confidence Expert (Digital) to help personal banking customers maximise digital tools, including mobile and online banking, while delivering a personalised, human service.

You’ll work across face-to-face, telephone and video channels, identify suitable products, resolve queries efficiently, and build long-term relationships by encouraging digital self-service and collaborating with colleagues to maintain a high-quality customer experience.

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