Senior PM, Conversational AI & Self‑Service (Hybrid)

Tesco is seeking a Senior Product Manager for Conversational AI & Self-Service Support to lead the vision, strategy and execution of AI-driven customer support experiences. You will own the conversational AI ecosystem, expanding chatbot capabilities and driving self-service adoption across the UK, ROI and Central Europe.

Collaborating with Engineering, UX, Data and Analytics, you will deliver measurable improvements in customer experience, operational efficiency and business outcomes, while

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