Facilities Management Monitoring Officer
Band 5
Main area Facilities management monitoring officer Grade Band 5 Contract Permanent Hours
- Full time
- Part time
- Flexible working
37.5 hours per week (The ability to work across sites i.e. Stoke Mandeville Hospital and Wycombe Hospital) Job ref 434-C8137954
Site Stoke Mandeville Hospital Town Aylesbury Salary £32,073 – £39,043 per annum – pro rata for part time Salary period Yearly Closing 03/09/2026 23:59
Be part of our BHT family
Buckinghamshire Healthcare NHS Trust (BHT) is an integrated provider of acute hospital and community services for people living in Buckinghamshire and the surrounding area.
We care for over half a million patients every year:
- Provide specialist spinal services at our world renowned National Spinal Injuries Centre at Stoke Mandeville Hospital, the birthplace of the Paralympics
- Nationally recognised for urology and skin cancer services
- Regional specialist centre for burns, plastic surgery, dermatology, stroke and cardiac services
- Deliver community services in health centres, schools, patients’ own homes, community hospitals and community hubs.
More than 6,500 people from different nations, cultures and backgrounds work for us.
We would be happy to discuss possible flexible working options. We strive to be a family friendly, inclusive employer.
We pride ourselves in being a great place to work and invite you to join our BHT family.
Job overview
Join Buckinghamshire Healthcare NHS Trust as a Facilities Management Monitoring Officer and play a key role in ensuring high-quality, safe, and compliant facilities services are delivered across our hospitals and community sites. Working within the Property Services team, you will monitor and audit a wide range of in-house and contracted services, including cleaning, catering, waste management, portering, accommodation, maintenance, and other facilities functions, helping to ensure services meet agreed standards, legislation, KPIs, and service specifications.
Main duties of the job
The ideal candidate will have experience in audit, compliance, facilities, estates, or operational service monitoring, with strong organisational and analytical skills. You will have a confident understanding of healthcare standards for facilities management services.
You will be confident managing multiple priorities, producing clear reports, and working independently across a range of locations as part of a Trust-wide service focused on delivering an excellent environment for patients, visitors, and staff. This is a varied and rewarding role requiring excellent attention to detail, strong communication skills, and the ability to build positive relationships with colleagues, contractors, clinical teams, and service users. You will undertake inspections and audits, analyse performance data, produce reports, support service improvement initiatives, and work collaboratively with stakeholders to drive quality and compliance across Trust sites.
What does Buckinghamshire Healthcare NHS Trust offer you?
- As part of our BHT family, you’ll benefit from learning and development opportunities to support your career progression.
- We offer flexible and agile workingopportunities,alongside your NHS benefits ofgenerous annual leave entitlement, pension andaccess toNHS discount schemes.
- We provide a range of health and wellbeing services to promote a healthy, happy workforce.
Why work for us?
- We’recommitted to promoting inclusion and making sure all colleagues feel they belong. We encourage new colleagues from a diverse range of backgrounds to apply.
- As an employer, we aim to create a workplace where differences are valued, and colleagues treat one another with dignity and respect.
- Greater diversity withinourBHT familyimprovespositive outcomes for the people and communities we serve.
What do we stand for?
- Our vision is to provide outstanding care, support healthy communities and be a great place to work.
- Our mission is to provide personal and compassionate care every time.
- Our CARE values are collaborate, aspire, respect and enable.
Detailed job description and main responsibilities
For a comprehensive list of responsibilities and duties, please kindly refer to the Job Description and Person Specification by downloading the JD and PS attachment in the advert.
If you are an internal applicant there is the option for secondment, all applicants must have the endorsement/support of their line manager prior to application.
Person specification
SKILLS, ABILITIES & KNOWLEDGE
- Excellent organisation skills/ ability to prioritise and manage workload
- National Standards of Healthcare Cleanliness 2021 and National Standards for Healthcare Food and Drink knowledge.
- Working on own initiative with minimal supervision.
- Intermediate IT skills including Microsoft Office package.
- Ability to make sound judgement and decisions.
EXPERIENCE
- Managing contractors
- Working with outsourced FM service delivery partners as well as inhouse delivery model
- Producing/ drafting reports
- Providing assurance to stakeholders through auditingWorking in customer service environment
- Working in Healthcare
- Working with confidential/ sensitive/ identifiable information
- Dealing with complaints
- Leading and minuting meetings with external partners.
EDUCATION, QUALIFICATIONS & TRAINING
- A-level or NVQ Level 3
- Customer Service training
SPECIAL CIRCUMSTANCES
- Ability to travel between sites
- Flexibility around working hours i.e. shift pattern to cover the monitoring of service delivery during unsociable hours
PPE requirements: Buckinghamshire Healthcare NHS Trust requires all colleagues to wear appropriate personal protective equipment (PPE) in accordance with our infection prevention and control procedures.
Flu vaccinations remain the best way to protect yourself, your family, your colleagues and of course our patients from the viruses when working in our healthcare settings. We encourage our staff to be vaccinated when recommended.
Application deadline: This post will close on the closing date stated at midnight, however if we receive a large number of applications or there is a change in circumstance, we may be required to close a job before the advertised date.
Contacting you: We will contact candidates through the email address supplied on their application form. Please make sure you check this regularly.
Application information: If you are offered a job, information will be transferred into the national NHS Electronic Staff Records (ESR) system.
Shortlisting: The monitoring and safeguarding sections are not made visible to the shortlisting panel. The safeguarding section may be made visible to the interview panel, dependent on the role being recruited into.
Travel expenses: It is Trust policy that travel expenses for interviews will not be reimbursed.
Smoking: All Trust sites are NO SMOKING. Smoking in all areas of the buildings and premises is prohibited.
Employer certification / accreditation badges
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
#J-18808-Ljbffr…