Customer Service & Rehoming Support Specialist

Battersea is seeking a Customer Service and Rehoming Assistant to deliver high-quality customer service to both internal and external customers across in-person, telephone and written channels, while promoting the organisation’s values and carrying out basic rehoming duties. You will support dog and cat rehoming teams and contribute to animal welfare.

The ideal candidate will have experience in a demanding customer service environment and the ability to handle emotive situations with tact,

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