EOC Dispatcher – Nottingham

Company: East Midlands Ambulance Service NHS Trust
Apply for the EOC Dispatcher – Nottingham
Location: Bulwell
Job Description:

Main area EOC Grade NHS AfC: Band 5 Contract 2 x permanent positions Hours Full time – 37.5 hours per week (24/7 shift pattern) Job ref 335-A-2066-A

Site Horizon Place Town Nottingham Salary £32,073 – £39,043 per annum Salary period Yearly Closing 30/08/2026 23:59

We are East Midlands Ambulance Service (EMAS), an organisation focused on delivering a high standard of emergency and urgent care to our patients across the region.

The East Midlands Ambulance Service NHS Trust (EMAS) provides Emergency, Urgent and Non-Emergency pre-hospital care and transport across six counties (Derbyshire, Nottinghamshire, Lincolnshire, Leicestershire & Rutland and Northamptonshire).

Job overview

An exciting opportunity has become available within the Nottingham Emergency Operations Centre (EOC) to complement the existing team. Full time positions are available, working a 24/7 following a set rota.

This role will provide an excellent opportunity for development of staff.

Main duties of the job

This additional roles will provide a crucial function within the Regional EOC team primarily focused on the Dispatching the Emergency Resources within specific divisions and assist in the delivery of performance for the Trust. This will be A4C Band 5 with an element of shift allowance.

It is envisaged the successful candidate will have previous experience of EOC and demonstrate an ability to dynamically make decisions in a high pressured environment, the ability to work on their own initiative within a close knit team and effective verbal communication skills are vital attributes in the successful candidates.

Working for our organisation

You will work in partnership with other Departmental and Operational Managers to ensure best practice and business continuity is provided across the whole Trust.Accountable to the Duty Management Team you will be responsible for the delivery of the service by providing expert knowledge, skill and leadership in the specialty area of EOC.

Detailed job description and main responsibilities

The core responsibilities are to:

  • Deliver and exceed Department of Health and locally agreed standards, including the core elements of Standards for Better Health.
  • To ensure the effective utilisation of people and vehicles throughout the EOC.
  • Support the EOC Management Team in achieving and excelling in the provision of patient care and ensuring patients receive the best clinical routes and outcomes.

Due to the 24/7 nature of this high profile environment it will be necessary to undertake some unsocial hours working, covering both day and night shifts over a rotation cycle.

Person specification

Skills and Experience

  • Able to understand statistical data
  • Can communicate effectively verbally, and in writing
  • Good geographical knowledge of EMAS and surrounding districts and basic understanding of dispatch
  • Good geographical knowledge of EMAS
  • Demonstrates an ability to assess priorities and make decisions
  • Capable of problem solving on own initiative

The East Midlands has a lot to offer:

Making a Difference

Action Packed Roles

Support and Belonging

Accessibility

If you have any accessibility requirements at any point during the recruitment process, then please contact the recruiting manager.

If you haven’t heard back from us within eight weeks of the closing date please consider your application unsuccessful.

Due to the high volume of applications received we are unable to provide updates on the progress of applications and only successful candidates at shortlisting stage will be contacted, regrettably feedback will not be provided. If you are unsuccessful at this stage please refer back to the job description, person specification and advertised requirements for ways to improve your future applications.

Internal candidates applying for vacancies must have completed their probationary period (stated within your contract) at point of application.

East Midlands Ambulance Service NHS Trust is an equal opportunities and Disability Confident employer,committed to ensuring equality of opportunity. We actively encourage interest from across our diverse communities. Black and Minority Ethnic staff are currently under-represented within our workforce, and we welcome applications from within these communities.

We are keen to promote a positive work-life balance. We recognise the importance of being able to spend quality time with family and friends and to engage in your own personal interests outside of work, which alongside work helps us to lead healthy and fulfilling lives. We are committed to embedding the NHS People Promise to support colleagues to work flexibly in a way that works for our patients, for us and for you. Many of our staff already work flexibly in many different ways, including job share, part-time or other flexible working patterns. Please talk openly to us at interview about flexible working opportunities. In addition, if a role is advertised as home based, we remain committed to supporting flexibility around workplace locations, so please talk to us about the options available to you. If it works for our service, we will do our best to make it work for you.

At EMAS we believe that our culture should be built upon our core values and that our behaviour should reflect these. Our values – respect, integrity, contribution, teamwork and compassion – underpin everything we do – how we deliver our services and how we work with each other. We believe that it’s our people who make EMAS what it is.

Our Vision –Respondingto patient needs in the right way,developingour organisation to become outstanding for patients and staff, andcollaboratingto improve wider healthcare.

Please note we reserve the right to withdraw this vacancy if an internal member of staff on our redeployment register expresses an interest and is successful for this vacancy, or if a sufficient number of applications is received.

Please be aware if you are applying for a Frontline role, an Enhanced DBS clearance check will be required, and depending on the nature of other non-patient facing roles this check may also be required if offered a position with EMAS (Al l spent and unspent convictions must declared).

If you are not part of the update service, you will be liable for the payment and this will be deducted from your first months’ salary. The current cost of an enhanced DBS check is £55.38.

Employer certification / accreditation badges

The postholder will have regular contact with vulnerable people and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

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Posted: August 22nd, 2026