Main area Neurosciences Grade Band 4 Contract Permanent Hours Full time – 37.5 hours per week (Monday to Friday) Job ref 001-AC301-0826
Site University Hospital Llandough Town Llandough Salary £28,819 – £31,626 per annum Salary period Yearly Closing 01/09/2026 23:59
WHO WE ARE:
Cardiff and Vale University Health Board is one of the largest Integrated Health Board in the UK, employing over 16,000 staff and providing over 100 specialist services. Serving a population of around 500,000 people living in Cardiff and the Vale of Glamorgan, we are focussed on the health and care needs of our local population whilst also working with our partners to develop regional services. Together we are committed to improving health outcomes for everyone and to delivering excellent care and support.
Our mission is “Living Well, Caring Well, Working Together”. We have recently refreshed our strategy, Shaping Our Future Wellbeing, which sets out the Health Board’s Vision for improving the health and wellbeing of the populations we serve by 2035 through the delivery of our strategic objectives; Putting People First, Providing Outstanding Quality, Delivering in the Right Places, and Acting for the Future. We have challenging times ahead, but we are confident that by tackling these challenges together, we can support people to live healthier lives and reduce the unfair differences in the prevalence of illness and health outcomes we see in our communities today. We aspire to deliver outstanding care and treatment for people when they need it, where they need it; care that compares well with the best in the world, but to do so, we need to transform how we deliver services over the next decade and beyond.
We are a values-driven organisation and out goals will only be realised if our values are at the heart of everything we do. Created by colleagues, patients and their families and carers, our values are:
- We are kind and caring
- We are respectful
- We have trust and integrity
- We take personal responsibility
OUR REGION:
Wales has much to offer with miles of stunning coastline, UNESCO world heritage sites and beautiful countryside. Cardiff, the thriving Welsh capital, has something for everyone. It is a fantastic city to live and work in with an abundance of sports, arts and cultural attractions. Situated to the west of Cardiff, the Vale of Glamorgan offers a combination of beautiful Welsh countryside and a dramatic natural coastline, as well as charming towns including Penarth and Cowbridge. Those seeking more culture may find themselves drawn to the National Museum, St Fagan’s Museum of Welsh Life or the Millennium Centre, home of the Welsh National Opera. Whether city life or rural living, Cardiff and the Vale offers the best of both worlds.
The salary scale for a Band 3 has been adjusted as part of the NHS Agenda for Change pay award for 2026/2027 and will be implemented in August 2026 backdated to 01 April 2026 where applicable.
Job overview
We are pleased to offer an exciting opportunity for an experienced and enthusiastic Medical Secretary to join the Neuro-Rehabilitation and Major Trauma Teams working at the University Hospital of Llandough.
The post is full time (37.5 hours) Monday to Friday. The successful applicant will have excellent communication skills and work well within a team.
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
Main duties of the job
The successful candidate will provide comprehensive administrative and secretarial support to the consultant teams within Neuro-Rehabilitation and Major Trauma at University Hospital Llandough.
Duties are varied but will include acting as first point of contact for patients and relatives, typing of letters, processing incoming/outgoing post, answering departmental phone calls and booking patient appointments.
Working for our organisation
Cardiff and Vale University Health Board is one of the largest Integrated Health Boards in the UK, employing over 17,000 staff, providing over 100 specialist services. Working across 6 hospital sites, we have a diverse range of career opportunities to offer. Serving over 500,000 people living in Cardiff and the Vale, we are focussed on the health and care needs of our local population whilst working with our partners to develop regional services. Together we are committed to improving health outcomes for everyone, delivering excellent care and support.
Our mission is “Living Well, Caring Well, Working Together”, and our vision is that every person’s chance of leading a healthy life should be equal. Our 10-year transformation and improvement strategy, Shaping Our Future Wellbeing, is our chance to work collaboratively with the public and our workforce to make our health board more sustainable for the future.
Detailed job description and main responsibilities
Person specification
Qualifications
- RSA 3/NVQ or equivalent experience
- AMSPAR
Experience
- Advanced experience of secretarial/administrative work
- Demonstrable experience of working in a busy clinical office environment
- Experience of using initiative
- Experience of dealing with complex confidential issues
- Experience of dealing with the public
- Audio/Transcription Typing
- Demonstrable experience of working in a multi-disciplinary team
Skills
- Proficient in Microsoft Office software, and email and a range of IT software packages
- Excellent organisational skills
- Excellent telephone manner and communication skills
- Ability to prioritise workload
- To function efficiently under pressure and to meet deadlines
- Adaptable & flexible in approach to work duties
- Knowledge of NHS systems
Special Knowledge
- Knowledge of medical terminology
- Knowledge of the NHS
Personal Qualities
- Approachable, Confident, Perceptive, Committed, Motivated, Team player & Conscientious
Other
- Ability to work Flexibly across different hospitals
- Welsh Speaker
MANAGING YOUR APPLICATION:
We are committed to promoting inclusion, where all staff have a sense of belonging. We welcome applications from everyone and recognise the need for our workforce to represent the diversity of the population we serve. We value our differences and fully advocate, cultivate and support an inclusive working environment where staff treat one another with dignity and respect and where diversity is celebrated. We aim to create a working environment where every individual can fulfil their potential no matter their disability, sex, gender identity, race, sexual orientation, age, religion or belief, pregnancy and maternity or marriage and civil partnership status.We are keen to break down barriers in the UHB, and encourage applications from under-represented groups.
Applicants are invited to apply in Welsh. Any application submitted in Welsh will not be treated less favourably than an application made in English.
The UHB reserves the right to close this vacancy after 24 hours if a large number of suitable applications are received. Therefore, we encourage early applications to ensure consideration for this post.
Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.
To work in the UK, all candidates who are not UK or Republic of Ireland (RoI) nationals require sponsorship to obtain either a Health and Care visa or Skilled Worker visa , unless you have permission to work via another route. Non UK / RoI candidates wishing to apply should self-assess the likelihood of obtaining a Certificate of Sponsorship by visiting Work in the UK . If you are eligible for the Health and Care visa, application costs are lower and you do not need to pay the annual Immigration Health Surcharge.
Employer certification / accreditation badges
Name Lisa Simm Job title Neurology & Specialist Rehab Service Manager Email address Lisa.Simm@wales.nhs.uk Additional information
Neurosciences.DirectorateOffice@wales.nhs.uk
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