Operations Associate (£35-£38k) at Installio

Job Title

Operations Associate

Salary

£35-£38k

Company Description

Installio is a fast-growing London startup helping UK households switch to cleaner, smarter home energy by delivering high-quality solar PV, battery storage, and heat pump installations.

Job Description

You will sit at the heart of Installio’s delivery team, managing the end-to-end customer installation journey. Coordinating between installers, suppliers, and homeowners, you’ll ensure technical standards are met and projects move smoothly from booking to completion. This is a high-impact role for a proactive coordinator eager to scale sustainable energy solutions.

Location

London, UK

Why this role is remarkable

• Join a fast-growing mission to decarbonize UK homes through solar, battery storage, and heat pump technology.




• Work directly with experienced operators and the CEO to shape the processes that enable Installio to scale nationally.




• Gain specialized technical and industry knowledge in the booming home energy market with a clear pathway for rapid career development.

What You Will Do

• Coordinate the end-to-end installation process, aligning customers, installers, and suppliers to ensure safe and efficient project delivery.




• Own daily project management by tracking status, identifying blockers, and maintaining accurate records to keep the schedule moving.




• Act as the primary point of contact for customers, building rapport and managing expectations professionally throughout their transition to clean energy.

The ideal candidate

• Possesses exceptional organizational skills and attention to detail, with a proven ability to manage multiple moving parts in a fast-paced environment.




• Demonstrates clear, confident communication skills and is comfortable engaging with diverse stakeholders including technical crews and homeowners.




• Is a proactive problem-solver with a strong desire to learn technical aspects of renewable energy systems and master modern operational software.

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