Insurance Customer Service Specialist – Policy & Renewals

Tesco Insurance and Money Services in Longbenton, Newcastle is seeking a Customer Service Representative to handle policy changes, renewals, and customer inquiries. You will promote digital self-service channels and support vulnerable customers in a busy, service-oriented team.

You will work with onsite training in Longbenton before moving to a hybrid arrangement, with opportunities for development and a strong focus on delivering empathetic care to Tesco customers.

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