Customer Complaints Specialist – Glasgow

SGN Glasgow is building a new Customer Service Centre and is recruiting experienced Customer Service Complaints Specialists to join us and help set the standard for how we manage, investigate and resolve complaints across SGN. You’ll take ownership of complex and escalated cases, work with teams across our business to find fair resolutions, and use customer insight to drive service improvements.

This role offers the opportunity to impact customer outcomes and service delivery in a dynamic

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