Site Services Operator (Print and Mail)

Site services operator (Print and mail) – London

Join our team at CBRE Global Workplace Solutions

We’re seeking a reliable and customer-focused Document Centre Multi-Skilled Operator to join our team in London. In this role, you will play a key part in delivering high-quality mail, print, and distribution services within a fast-paced, client-facing environment.

About The Role

• Managing incoming and outgoing mail, courier deliveries, and accountable items




• Logging, tracking, and ensuring secure delivery of all items within agreed timeframes




• Delivering mail across site and obtaining signatures where required




• Producing print, copy, and scanning jobs to client specifications (colour and mono)




• Completing print finishing tasks such as binding and laminating




• Coordinating off-site print production with third-party suppliers




• Monitoring workloads and ensuring all tasks are completed within agreed SLAs




• Maintaining accurate records and management information




• Ordering and managing stock and consumables




• Carrying out regular checks to ensure health & safety compliance




• Liaising directly with clients to understand and meet their requirements




• Working collaboratively as part of a team to achieve service targets




• Maintaining a professional and customer-focused approach at all times

Requirements

• Previous experience within a mailroom, print room, or similar environment




• Working knowledge of:
  
  
  
  • UK and international postal and courier services

  
  

  • Track and trace systems

  
  

  • Print production, scanning, and finishing methods

  
  

  
  




• Good IT skills including Microsoft Office (Outlook, Word, Excel, Teams)




• Strong organisational and time management skills




• Excellent communication and customer service skills




• Ability to work both independently and as part of a team




• Proactive and solution-focused approach




• Ability to work under pressure and meet deadlines

What We Offer

• Competitive salary and benefits package




• Opportunity to work with a leading global provider of workplace solutions




• Supportive and collaborative team environment




• Opportunities for development across print, logistics, and workplace services

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