Global Head of CS & Success (Sales) — Drive Revenue

Semrush seeks a Global Head of Customer Experience & Success for the Sales team in London to lead post‑sale revenue across Direct, Channel and Data‑as‑a‑Service. You will own onboarding, adoption, value realization, renewals and growth for large global accounts, turning product capability into measurable business outcomes.

Reporting to the Chief Sales Officer, you will build a single global CS operating model, shorten time‑to‑value, improve retention, and scale CS across motions.

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