General Manager – New Leisure Centre, Kingston upon Thames
£55,000 + 10K Bonus
I am looking for an ambitious and inspiring General Manager to launch and lead the operations of a high profile wet and dry leisure centre that is opening in Kingston upon Thames. You will be responsible for a turnover in excess of £3.5m and will be responsible for a building up a membership base of 5000+ members and over 2000 participants on the learn to swim programme with 3 studios with a 100+ class timetable. You will be leading a team of heads of department and will have a total of around 100 full and part-time team members and freelance instructors. Working at the heart of the community you will also play a pivotal role in engaging with and delivering a wide range of community wellness programs and initiatives
As General Manager, you will:
- Provide day-to-day leadership to staff and managers, ensuring high standards of performance, customer service, and safety.
- Take responsibility for the financial and operational success of the centre, including managing budgets and delivering against ambitious KPIs.
- Meet and exceed monthly sales and retention targets for both memberships and learn to swim participation.
- Develop and oversee a diverse programme of activities that balances commercial performance with community needs.
- Be responsible for new product launches and project manage a significant cap ex investment in the gym.
- Work with multiple stakeholders and community wellness and sports development partners.
- Drive continuous improvement, championing initiatives such as Quest and other quality standards.
- Lead, mentor, and inspire your team, ensuring they feel supported, developed, and engaged.
I am keen to hear from candidates who have :
- A proven track record managing a large wet and dry leisure centre.
- Strong commercial acumen with a flair for sales.
- Have a patient and personable approach to working with multiple stakeholders.
In addition to a highly competitive basic salary of up to £55,000 with a 10K potential annual bonus.
- 33 days holiday per annum (including 8 bank holidays)
- enhanced pension scheme
Due to the anticipated high levels of interest only these candidates matching the above criteria can be considered.
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