Cancer Services Manager

Company: St. Helens and Knowsley Teaching Hospitals NHS Trust
Apply for the Cancer Services Manager
Location: St Helens
Job Description:

Job overview

To provide an expert voice in Cancer Services specifically around service improvement and transformation, demonstrating an advanced theoretical knowledge base and practical experience to underpin the role. To provide leadership and expertise in the provision of cancer services by facilitating, enabling and supporting the team in the delivery of high-quality evidence-based care. To lead the Cancer Services Operational Management Team to ensure there is a vision for the future which meets the Trust objectives and reflects national cancer strategy. To provide expertise in improvement, transformation, performance delivery and collaborative working in a fast-paced environment with competing demands. The post holder will provide expert advice on service development ensuring achievement of the national and local agenda with regard to cancer.

The JD & PS are currently under AfC review and are subject to change.

Main duties of the job

  • Work closely with the Deputy Divisional Directors of Operations, Deputy Divisional Director of Nursing, receiving highly complex, sensitive patient and service-related information relating to customer care.
  • Work in partnership with Senior Managers, Executive Directors and senior clinicians from all organisations related to cancer services in the network to drive forward the Trust’s cancer plan, in line with national strategy.
  • Responsible for overseeing and co-ordinating the development of business plans/cases to support the Trust’s Cancer Strategy. This will involve working closely with the Lead Cancer Nurse/Operational Manager and providing expertise in transformation/service improvement to ensure all service changes are in line with the Trust’s strategy and national guidance.
  • Source and triangulate observational findings through analysis of multiple and complex data such as Board papers, CQC reports, quality indicator reports, performance data (published & unpublished), mortality rates, clinical quality indicators, staff surveys and own diagnostic data to ensure achievement of the Trust’s Cancer Strategy and NHSI cancer treatment standards. This will include working closely with all staff involved in the cancer services pathways and obtaining expert clinical opinions which may differ to influence and inform decisions

Working for our organisation

Mersey and West Lancashire Teaching Hospitals NHS Trust serves a population of over 600,000 with a workforce of over 10,500 dedicated and skilled staff across 21 sites.

Our services:

Acute Care

Providing emergency and maternity services at Whiston, Southport and Ormskirk hospitals, and medical and surgical specialties across all our sites.

Primary Care

Providing primary care services at Marshalls Cross Medical Centre situated in St Helens Hospital.

Community Services

Providing adult community services for St Helens and a wheelchair service in Chorley, South Ribble, and West Lancashire. Our inpatient unit at Newton Community Hospital is where patients needing acute hospital beds can continue rehabilitation. We also provide urgent care at our Urgent Treatment Centre located in St Helens town centre.

Specialist Regional Services

We provide the Mersey Regional Burns & Plastic Surgery Unit at Whiston Hospital and the Spinal Injuries Unit at Southport Hospital to more than 4 million people across the whole of Merseyside, West Lancashire, Cheshire, Isle of Man and North Wales.

Achievements:

  • Rated Outstanding by CQC Inspection August 2018
  • Top 100 places to work in the NHS (NHS Employers & Health Service Journal)
  • National Preceptorship Accreditation (2023) for Nursing & AHP Preceptorship Programme.

Detailed job description and main responsibilities

The post holder will lead the long-term development of the Trust’s strategic vision within Cancer Services and promote excellence in:

  • Performance Management
  • Demand and Capacity Management
  • Leadership, Engagement and Ownership
  • Collection, analysis, and use of data
  • Implementation of re-design pathways
  • Team working with Trust Cancer Alliance colleagues to deliver excellence in cancer services.
  • Responsible for recruitment and retention of staff in cancer services.
  • Responsible senior manager for the cancer services team including line management responsibilities such as day to day management, appraisals, disciplinary etc.
  • Accountable for the delivery of cancer services within the Trust.
  • Accountable for delivery of the oncology eastern sector hub services at MWL
  • Responsible for the overall performance of the Cancer Services Team.
  • Ensure that all staff involved in cancer services provide adequate communication that is empathetic and reassuring to patients and families especially when the information is complex, sensitive, and highly emotive.
  • Motivate, inspire and encourage the cancer services team.
  • Attend regular meetings of Lead Cancer Clinicians from specific tumour groups, incorporating GP Cancer Leads
  • Oversee the development of a Trust Cancer Strategy and Operational Policy and ensure effective communication of this and all cancer issues across the Trust
  • Work closely with the clinical and corporate information departments to ensure all national and local information requirements are met including the establishment and maintenance of regular, robust monitoring and reporting systems, including report writing, delivery of presentations and collation of relevant data and specialised spreadsheets.
  • Support the Deputy Divisional Director of Operations and the Trust Lead Cancer Clinician in the commissioning of new services.

Person specification

Our Values

  • We are Kind
  • We are Open
  • We are Inclusive

Essential criteria

  • Master’s degree in a subject relevant to service area or First degree with post graduate qualification and equivalent level experience
  • Evidence of continuous professional/personal development

Experience

Essential criteria

  • Extensive management experience in a senior role within the acute sector and associated with the speciality
  • Knowledge and understanding of the modernisation agenda and the opportunities for redesigning services
  • Record of successful operational management
  • Experience in successful delivery of key NHS targets and standards
  • Experience of business planning, budget setting and financial controls
  • Experience of leading a team(s) and managing staffing issues
  • Experience of implementing systems to improve patient safety and patient experience
  • Evidence of having managed large pay and non-pay budgets
  • Knowledge of current policy and issues in professional practice and the wider NHS
  • Knowledge of the clinical governance and its application to improve care
  • Knowledge of and positive approach to promoting equality and diversity
  • Knowledge of recent policy development in the NHS
  • Understanding of the part this role will play in delivering success within MWL
  • Proven success at managing complex organisational change while maintaining service quality
  • Significant experience of staff management, including the setting of objectives, team and individual appraisal, recruitment, and disciplinary issues
  • Evidence of report writing and presentation skills, to include business cases and formal presentations

Desirable criteria

  • Experience of Network management
  • Evidence of service development
  • Demonstrable change management experience

Skills

Essential criteria

  • Proven leadership skills
  • Political acumen
  • Ability to analyse and interpret situations as well as information
  • Full range of IT skills including spreasheet analysis
  • Excellent communication skills
  • Experience of dealing with complex issues in a large organisation
  • Ability to work pro-actively and cooperatively with senior management and clinical staff, including at times of stress
  • Prepared to provide out of hours on call support when the Division agrees that this is necessary
  • Commitment to self-development with ability to demonstrate in depth knowledge of key policies and themes in the healthcare provision in the UK
  • An ability and interest in coaching staff to improve performance
  • Commitment to NHS core values
  • Honesty, openness and integrity

Thank you for considering an application to work for Mersey West Lancashire NHS Trust. MWL is an exciting and forward-thinking NHS Trust who are one of the best places to work for in England.

Given sometimes we receive a high volume of applications to work for us, please be aware, that we may close a vacancy earlier than stated should a sufficient number of applications be received from which a shortlist can be confirmed. Therefore, you are advised to apply at your earliest convenience.

The Trust may contact you during the recruitment process for your feedback on your experience. We always aim for continuous improvement in our practice.

Equality, Diversity, and Inclusion

We actively cultivate a professional environment of fairness, equality, dignity, and respect for all individuals. We welcome individuals from all backgrounds and value the unique skills, perspective and experience you bring. We are grounded in the belief that diversity enhances our collective strength, fostering innovation and excellence within our workforce. We welcome all applications irrespective of people’s race, disability, gender, sexual orientation, religion/belief, age, gender identity, marriage and civil partnership, pregnancy/maternity and in particular those from under- represented groups.

As a Disability Confident Leader, we commit to offering an interview to all disabled applicants who meet the minimum criteria for the job (the essential criteria) listed in the personal specification. If you wish to apply under this Guaranteed Interview Scheme, please indicate this on the online application form.

If you are having difficulty completing an online application, or require any disability reasonable adjustments, to the application process, please contact

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Posted: August 23rd, 2026