IT Service Delivery Manager – Hybrid (Retail SIAM & EUC)

Company: JAC Recruitment (UK) Ltd.
Apply for the IT Service Delivery Manager – Hybrid (Retail SIAM & EUC)
Location: London
Job Description:

Retail Company in London/Amsterdam is seeking an IT Service Delivery Manager on a 1-year fixed term contract to lead regional service delivery, incident and change management, and to drive end-to-end support across stores and offices. The role requires extensive ITIL-based experience, hands-on ServiceNow expertise, and strong vendor governance across a hybrid workspace.

You will coordinate with multiple teams to ensure stable operations and timely reporting, with a bonus scheme reflecting

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Posted: August 23rd, 2026