Hybrid IT Service Desk Engineer – Windows & 365

Rebel Recruitment Limited is seeking a Service Desk Engineer in Nottingham. The role starts with full-time office-based work for the first month, then shifts to hybrid work with three days in the office and two days from home.

You will be the first point of contact for IT issues, handling requests over the phone, email and in person. You’ll resolve a range of IT problems, log tickets, and ensure compliance with SLAs while contributing to knowledge base and onboarding activities.

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