Retail Security Officer (40+ hrs) | Customer-Focused

M&S is hiring a Retail Security Officer at the Arnison Centre in Durham. You’ll help create a safe, welcoming and secure store environment for customers and colleagues, acting with calm professionalism while protecting people and products.

You’ll be visible in-store, deliver excellent service and support store operations using mobile reporting tools and body-worn cameras. We value strong communication, a customer-focused mindset and the ability to stay level-headed in challenging situations.

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