Key Holder at Swyft Home Limited

Job Title

Key Holder

Salary

Not Disclosed

Company Description

Swyft Home Limited is a fast-growing UK furniture brand that has expanded from a startup to multiple showrooms and a nationwide presence in John Lewis stores within just six years. Known for bringing quality, style, and convenience to the furniture market, they are currently launching flagship locations in Westfield Stratford and White City.

Job Description

As a Key Holder at our new Westfield locations, you will drive the daily success of our stores by delivering exceptional customer service and tailored design advice. You’ll manage store openings and closings, support visual merchandising, and handle stock logistics while helping customers transform their homes with our high-quality, stylish furniture.

Location

London, UK

Why this role is remarkable

• Join a rapidly expanding brand at a pivotal moment as we launch flagship locations in Westfield Stratford and Westfield White City.
• Experience a dynamic, non-traditional retail environment where your impact on store operations and customer experience is directly visible and valued.
• Benefit from ongoing training and professional development designed to help you master premium furniture sales and retail management within a high-growth company.

What You Will Do

• Lead the store’s daily operations, including opening and closing procedures, while maintaining high standards of visual merchandising and store presentation.
• Engage customers with genuine product knowledge and tailored interiors advice to drive sales and meet team performance targets.
• Collaborate with the Retail Store Manager to manage stock deliveries, inventory upkeep, and ensure a seamless, memorable journey for every visitor.

The ideal candidate

• Brings proven experience in retail sales, specifically within premium lifestyle, furniture, or interior design brands, with a track record of meeting targets.
• Demonstrates exceptional interpersonal skills and a proactive grit and determination mindset to thrive in a fast-paced, high-traffic shopping environment.
• Possesses a genuine passion for home interiors and the ability to solve customer problems through creative, high-quality furniture solutions.

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